In the Tepe Alarm Monitoring Centre, all telephone calls made by customers and law enforcement officers are received in a computer environment without interruption and these records are kept for six months.During alarm evaluation procedures type of alarm, zone, time and alternative intervention patterns are taken into consideration.If requested, the system can be regularly reported every day at what time, by whom it was established or closed.These situations can also be reported to the customers.

According to the request of the customers, if the system is set up and closed hours are specified in advance, the entry and exit violations made outside of the specified hours are notified by SMS or by direct call (according to the demand).Authorizations are not processed without obtaining password information. Privacy at the Tepe Alarm Monitoring Centre is the basic principle.Tepe Alarm Monitoring Centre operators have been selected from those with high experience and education.Īll employees in the center have Security Identity Card in accordance with Law No. Tepe Alarm Monitoring Centre also provides a call center service where all kinds of information can be received in addition to alarm conditions. It is the first backup alarm Monitoring Centre that provides services in different regions of Turkey (Ankara - İstanbul). It notifies the relevant security units according to a warning signal. Our center constantly tracks the signals from the user's systems. Tepe Alarm Monitoring Centre activities will continue uninterrupted even in natural disasters or in the event of a breakdown 365 days / 24-hour in Turkey's 81 provinces. Tepe Alarm Monitoring Centre started to provide service with ‘’Alarm Center Establishment and Operation Certificate’’ and ‘’Alarm System Establishment Certificate’’ approved The Governorship of Ankara, which was obtained from the General Directorate of Security of the Ministry of Interior of the Republic of Turkey on.

Alarm monitoring centre